The Cape Town Diamond Museum is committed to providing memorable experiences to every visitor. The terms and conditions outlined below are applicable to visiting the Museum. These terms and conditions are in place to assist the Museum in delivering on its commitment.

A few general rules to abide by when visiting the Museum:

  • Do not touch display cases
  • No food, beverages or gum
  • No smoking allowed
  • No pens or markers
  • Kindly silence your mobile phone
  • Keep noise levels to a minimum

The Museum cannot guarantee that for any visit all our exhibits or other facilities will be open. The Museum will endeavour to advise potential visitors to the Museum of any limitations current at any time.

Photography in the Museum is permitted for private, non-commercial use. Photographs may not be reproduced, distributed, or otherwise commercially exploited in any manner whatsoever. No flash, monopods, tripods, or large camera bags allowed. The Museum reserves the right to request that any photograph taken whilst in the Museum is deleted upon the sole discretion of the Museum Guide.

Children and students remain the responsibility of the adults accompanying them at all times during the visit and cannot be passed to the Museum Guides or other Museum staff. It is the responsibility of the adults in charge of the visit to:

  • ensure the appropriate behaviour by children / students at all times and that they make reasonable and careful use of the Museum and its collection,
  • ensure that they follow any specific instructions given to them by the Museum Guide or other members of Museum staff whilst at the Museum.

Bookings of 6 people or more is considered a group booking. The Museum reserves the right to limit group bookings to a maximum of 10 people per tour at one time. If larger than 10 people, a 10 minute waiting period may be applied.

The Museum reserves the right to postpone or cancel an individual’s / group’s visit should it be necessary to do so, due to unforeseen circumstances or circumstances beyond its control. The Museum will endeavor to give the individual / group as much advance notice as possible of a postponement or cancellation and shall endeavor to rearrange the visit to an alternative suitable date. The Museum shall not be liable for any costs incurred by the individual / group in connection with the booking or the visit.

The Museum Reserves the Right to Admission at all times and at its sole discretion.


Please read these terms and conditions carefully. By using the website you agree to be bound by these terms and conditions.

The below general terms and conditions apply to the Cape Town Diamond Museum website found at www.capetowndiamondmuseum.org/terms-conditions (hereafter referred to as the ‘website’) and constitute an agreement between you and Cape Town Diamond Museum.


The website and all content and other materials, including, without limitation, the Cape Town Diamond Museum logo, and all designs, text, graphics, pictures, selection, coordination, ‘look and feel’, information, data, software, sound files, copy, content, other files and the selection and arrangement thereof (collectively, the “Website Materials”) are the proprietary property of Cape Town Diamond Museum or its licensors or users and are protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.


You may not use any meta tags or any other “hidden text” utilising “Cape Town Diamond Museum” or any other name, trademark or product or service name of Cape Town Diamond Museum without our prior written permission. All other trademarks, registered trademarks, names or logos mentioned in our website are the property of their respective owners.


You are granted a personal, limited, non-sub-licensable license to access and use our website and electronically copy, (except where prohibited without a license) and print to hard copy portions of our Website Materials for your informational, non-commercial and personal use only. Such license is subject to these Terms and Conditions and does not include:

  • any resale or commercial use of our Website or the Website Materials therein;
  • the collection and use of any listings, pictures or descriptions for commercial purposes;
  • the distribution, public performance or public display of any Website Materials,
  • modifying or otherwise making any derivative uses of our website and the Website Materials, or any portion thereof;
  • use of any automated means to access, monitor or interact with any portion of our website, including through data mining, robots, spiders, scraping, or similar data gathering or extraction methods;
  • downloading (other than the page caching) of any portion of our website, the Website Materials or any information contained therein, except as expressly permitted on our website;
  • cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners, advertisement, or anything else which minimizes, covers, or frames or inhibits the full display of our website;
  • use our website in any way which interferes with the normal operation of our website and business; or
  • any use of our website or the Website Materials other than for its intended purpose.

Any use of our website or the Website Materials other than as specifically authorized herein, without the prior written permission of Cape Town Diamond Museum, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws, including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms and Conditions shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication, or otherwise. This license is revocable at any time.

The Content is provided “as is” without a warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular use, and/or non-infringement. Cape Town Diamond Museum shall not be responsible or liable for any damage that may occur due to your use of the website or downloading any Content from the website.


Cape Town Diamond Museum may provide links to web pages and content of third parties (‘Third Party Content’) as a service to those interested in this information. We do not monitor or have any control over any Third Party Content or third party websites. We do not endorse any Third Party Content and can make no guarantee as to its accuracy or completeness. Cape Town Diamond Museum does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk.


You agree to defend, indemnify and hold harmless Cape Town Diamond Museum, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to any Content you post, store or otherwise transmit on or through our website or your use of or inability to use our website, including without limitation any actual or threatened suit, demand or claim made against Cape Town Diamond Museum and/or its independent contractors, service providers, employees, directors or consultants, arising out of or relating to the Content, your conduct, your violation of these Terms and Conditions or your violation of the rights of any third party.


This website, the content contained herein and the products and services offered are provided on an “as is” basis without warranties of any kind, either expressed or implied (unless otherwise stated). Cape Town Diamond Museum disclaims all other warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title and non-infringement as to the information, content and materials on our website. We do not represent or warrant that information contained herein is accurate, complete, reliable, current or error-free.


Cape Town Diamond Museum, its directors, members, employees or agents shall not be liable for any direct, indirect, special or consequential damages, or any other damages of any kind, including, but not limited to, loss of use, loss of profits, loss of data whether in an action of contract, tort (including but not limited to negligence) or otherwise, arising out of or in any way connected to the use of our website, the products and services including without limitation any damages caused by or resulting from reliance by user on any information obtained from Cape Town Diamond Museum, or that results from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance, whether resulting from an act of God or not, communications failure, theft, destruction or unauthorised access to Cape Town Diamond Museum’s records, programs and/or services.


Please refer to our Privacy Policy for information on how Cape Town Diamond Museum collects, uses, and discloses personally identifiable information from its customers.


Cape Town Diamond Museum reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of the website at any time, and in its sole discretion without prior notice. Any change or modification will be effective immediately upon posting of the revisions on the website. Your continued use of the website following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the website. If you do not agree to the amended terms and conditions, you must stop using the website.